How travel is sold in the UAE
- Inbound and outbound. Dubai and Abu Dhabi DMCs deliver trips for visitors from around the world, while agencies sell outbound holidays to UAE residents.
- Many markets, many desks. Teams are often organised by source market — GCC, India, Europe, CIS — each with its own partners and channels.
- WhatsApp and B2B. Partner agents send requests by WhatsApp and email, often to several DMCs at once.
- Programmes, not single bookings. Hotels, desert safaris, city tours, transfers, and attraction tickets combined into one priced programme.
What Tripdocks does for UAE teams
A desk for every market
Connect a WhatsApp number per market desk throughMeta Cloud API,AiSensy, orGupshup, and route each to its team. New numbers become leads automatically.
Every source in one queue
Lead ads from Facebook and Instagram, website and partner-portal forms bywebhook, and WhatsApp chats land in one queue, assigned round-robin.
Programme quotes in minutes
Save your standard programmes as templates — city, desert, Abu Dhabi day trip — then adjust hotels and dates, apply your markup, and send a branded PDF or web link your partner can forward to their client.
Private net rates, clean hand-off
Roles and permissions keep supplier rates private, and confirmed trips move toreservations with the full history.
An example programme (illustrative)
| Component | Net (AED) |
|---|---|
| Hotel, 4 nights, 1 room | 2,400 |
| Airport and inter-city transfers | 450 |
| City tour and desert safari, 2 adults | 650 |
| Total net | 3,500 |
| Markup 20% → selling price | 4,200 |
Illustrative figures. A 20% markup is a 16.7% margin — check yours with the markup calculator.
Getting started
Tripdocks is in early access; pricing is shared on the demo. Read more about CRM for DMCsand CRM for outbound tour operators.