Features · Reservations
Travel reservation management
From 'yes, book it' to everything confirmed — without re-typing the booking into a spreadsheet.
Reservation management in Tripdocks picks up where the sale ends. A confirmed quote moves to the reservations team with its history attached, and hotels, vehicles, and activities are managed in one place — with invoice and payment status tracked against each booking.
A clean hand-off from sales
When the traveller says yes, sales hands the booking to reservations without leaving the enquiry view. The conversation, the quote, and the traveller's details go with it, so reservations never has to ask the client for something they already told sales.
Hotels, vehicles and activities in one place
- Hotel reservations — room availability, rates, and coordination with hotel partners.
- Vehicles and activities — transfers, car bookings, and activity reservations alongside the stay.
- Supplier coordination — keep track of what's confirmed with each supplier and what's still pending.
Payment status on every booking
See invoice and payment status per reservation and log payments as they arrive, so nobody chases a traveller who has already paid — or forgets one who hasn't.
Itineraries stay editable after booking
Clients change things. Because itineraries stay editable up to and after the booking is confirmed, a new hotel or an extra night is an update to the same trip, not a new file.
Dashboards for reservations teams
Reservations teams get their own dashboard view alongside sales, so each side sees the work that matters to them.
Works with your AI assistant
With Claude or ChatGPT connected, team members can list reservations, check payment status, or log a payment from chat — always bounded by their role in roles and permissions.
What's next
Vendor management and accounting are on the Tripdocks roadmap. Related: quote and itinerary builder · lead management · documentation
Frequently asked questions
- What is travel reservation management software?
- Travel reservation management software tracks confirmed bookings after the sale — hotels, vehicles, activities, and payments — so the team knows what's booked, what's pending with suppliers, and what the traveller still owes.
- How does a quote become a reservation in Tripdocks?
- When a quote is confirmed, sales hands it to reservations inside Tripdocks with the traveller's conversation, quote, and details attached, so nobody re-types the booking.
- Can I track payments against a reservation?
- Yes. Tripdocks tracks invoice and payment status for reservations, and payments can be logged against a reservation — including from a connected AI assistant, if the user's role allows it.
- Is vendor management included?
- Reservations are live today. Dedicated vendor management and accounting modules are on the Tripdocks roadmap.